However, if the email address is changing, both the encryption and the signature certificates are replaced with new ones.
Return to Top If the new email address is the same as the old one, the user will be presented with an option to change only the Signature certificate.
RAPIDS Self Service ID Card Office Online (RSS-IDCO) is designed to save time for Sponsors and family members by allowing the Sponsor to complete tasks online using her/his CAC or DS Logon instead of in-person at an ID card office.
For example, Sponsors can make simple updates to their CACs from any CAC-enabled computer.
See Verifying Bit Versions of IE, JRE, and Activ Client to ensure that all are set to the same bit (i.e., Activ Client [32-bit], JRE [32-bit], and IE [32-bit]; OR Activ Client [64-bit], JRE [64-bit], and IE [64-bit]).