After XP booted up, it told me that it recovered from a serious error and to submit the crash data, which I did.In the meantime I used the "Debugging Tools for Windows" which reported that the crash was "probably caused" by "SYMEVENT. This is the 2nd crash in I've had in as many months. This crash was a 0x7F: UNEXPECTED_KERNEL_MODE_TRAP of type "Double Fault", which basically means two back to back exceptions.
The first thing they do is prevent the antivirus programs from working.
You should know that, since you also know how to find them and presumably remove them. Neither of those programs I recommended will remove a rootkit.
Following frames may be wrong.f0627be8 f566374c 850599b8 860fee80 e1fe4508 SYMEVENT 0x13579f0627c2c f53f6eef 00000018 e1fe4508 f0627ce4 SYMEVENT 0xd74cf0627c4c f53f9c3f f0627c5c e1c7d480 f5410128 BHDrvx86 0x1aeeff0627c9c f5665a5d 860fee80 f0627cec f0627ccc BHDrvx86 0x1dc3ff0627cac f5667f5a f0627cec c0000001 e1a80150 SYMEVENT 0xfa5df0627ccc f566a2e5 f0627ce4 861bb7d8 f0627d64 SYMEVENT 0x11f5af0627d50 804dd99f 01d6eb60 00000002 01d6eb40 SYMEVENT 0x142e5f0627d50 00000000 01d6eb60 00000002 01d6eb40 nt!
Ki Fast Call Entry 0xfcffffffff 00000000 00000000 00000000 00000000 0x0STACK_COMMAND: kb FOLLOWUP_IP: SYMEVENT 13579f5669579 ?? SYMBOL_STACK_INDEX: 2SYMBOL_NAME: SYMEVENT 13579FOLLOWUP_NAME: Machine Owner MODULE_NAME: SYMEVENTIMAGE_NAME: SYMEVENT. SYS Timestamp: Wed Feb 11 2009 (49934F4C) Check Sum: 0002DA46 Image Size: 00025000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 - Help?
even if a rootkit is what opened the door to the intrusion, did you read what I wrote? whereas the other two FREE products detected and eradicated tons of malware. Ok that means you are good enough to fix your own problem then??